Your privacy matters to us. This page explains exactly what data win jili collects, why we collect it, how it is used, and the rights you hold as a player based in the Philippines. Please read this carefully before creating your account.
Last updated: 2025. Applies to all players accessing win jili from the Philippines.
SECTION 1
When you register and use win jili, we collect personal information that is necessary to operate your account and deliver a safe, compliant gaming experience. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information such as your preferred payment method and transaction history, which is required to process deposits and withdrawals in Philippine pesos. During gameplay, we automatically record technical data including your device type, IP address, browser version, and session activity logs — this helps us detect fraud, maintain platform security, and improve performance.
In addition to information you provide directly, we may receive data from third-party payment processors and identity verification services when you complete account verification steps. We only request the minimum data necessary for each purpose, and we do not collect sensitive categories of personal information such as biometric data, health records, or political opinions. All data collected is stored securely on servers that comply with applicable data protection standards, and access is restricted to authorised personnel only.
SECTION 2
The personal information we collect is used exclusively for purposes that are directly connected to operating your win jili account and fulfilling our legal obligations as a platform serving players in the Philippines. Your registration details are used to verify your identity, prevent duplicate accounts, and ensure that only eligible players aged 21 and above can access real-money games. Transaction data is processed to complete deposits and withdrawals accurately, to generate account statements, and to investigate any payment disputes that may arise. We also use your contact information to send you important account notifications, security alerts, and responses to support enquiries you have raised with our team.
Where you have opted in to receive promotional communications, we may use your email address or mobile number to inform you about relevant offers available on the platform — you can withdraw this consent at any time by updating your communication preferences in your account settings. We use technical and behavioural data to monitor for suspicious activity, enforce our responsible gaming policies, and improve the overall platform experience for all Filipino players. We do not use your personal data to make fully automated decisions that produce significant legal effects without human oversight, and we do not sell your data to third-party advertisers under any circumstances.
SECTION 3
win jili does not share your personal information with third parties except in the specific circumstances described in this section. We work with trusted payment processors and e-wallet providers to facilitate transactions in Philippine pesos, and these partners receive only the data necessary to complete the payment you have initiated. We engage identity verification and fraud prevention services that may process your personal details as part of our Know Your Customer obligations — these providers are contractually bound to handle your data securely and only for the purposes we specify. In some cases, we may be required by Philippine law, court order, or regulatory authority to disclose certain account information, and we will comply with such lawful requests while notifying you where permitted.
If win jili undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity as part of that transaction, subject to the same privacy protections described in this policy. We do not transfer your data to countries outside the Philippines unless adequate data protection safeguards are in place, and we will inform you of any such transfer if it becomes necessary. All third parties who receive your data are required to treat it with the same level of care and confidentiality that we apply internally, and we conduct periodic reviews of our data-sharing arrangements to ensure ongoing compliance.
SECTION 4
As a player based in the Philippines, you have a number of rights in relation to the personal data that win jili holds about you, and we are committed to honouring those rights promptly and transparently. You have the right to request a copy of the personal information we hold on your account, and we will provide this in a clear, readable format within the timeframe required by applicable law. You may also request that we correct any inaccurate or incomplete information associated with your account — simply contact our support team with the details you would like updated. If you believe that we no longer have a legitimate reason to hold your data, you may request its deletion, subject to any legal retention obligations we are required to fulfil.
You have the right to object to certain types of data processing, including direct marketing communications, and to request that we restrict how we use your data while a complaint or dispute is being investigated. If you wish to transfer your data to another service provider, you may request a portable copy in a machine-readable format where technically feasible. To exercise any of these rights, please contact us using the details provided in the footer of this page — we will acknowledge your request promptly and aim to resolve it within 30 days. If you are not satisfied with our response, you have the right to raise a complaint with the relevant data protection authority in the Philippines.
SECTION 5
We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. All data transmitted between your device and our platform is encrypted using secure protocols, and sensitive account information is stored in access-controlled environments with strict internal permission levels. Despite these measures, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your win jili account and to log out after each session, particularly when using a shared or public device. If we become aware of a data breach that is likely to affect your rights, we will notify you and the relevant authorities in accordance with applicable Philippine regulations.
Our platform uses cookies and similar tracking technologies to maintain your session, remember your preferences, and analyse how players interact with different areas of the site — this helps us improve the experience for everyone. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of your account. This Privacy Policy may be updated from time to time to reflect changes in our practices or applicable law; when material changes are made, we will update the date at the top of this page and, where appropriate, notify you directly. We recommend reviewing this page periodically so you remain informed about how your data is being handled. If you have any questions about this policy, our FAQ page provides additional guidance, and you are always welcome to contact our support team directly.
Quick answers to the questions Filipino players ask most about data and privacy on win jili.
No — win jili does not sell, rent, or trade your personal data to third-party advertisers or marketing companies under any circumstances. Your information is used solely to operate your account, process transactions, and comply with our legal obligations as a platform serving players in the Philippines. We may share limited data with trusted service providers such as payment processors and identity verification partners, but these parties are contractually prohibited from using your data for their own marketing purposes. If you receive unsolicited communications claiming to be from win jili, please contact our support team immediately so we can investigate. Your trust is fundamental to how we operate, and protecting your data is a responsibility we take seriously.
We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law and our regulatory obligations. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure to satisfy anti-money laundering and financial reporting requirements. Once the applicable retention period has expired and there is no longer a legal basis for holding your data, we securely delete or anonymise it. If you close your account and wish to request early deletion of specific data, you may do so by contacting our support team — we will assess your request against our legal retention obligations and respond within 30 days. For more details on data retention, visit our FAQ page.
Yes — you can opt out of promotional communications from win jili at any time without affecting your ability to use the platform. You can update your communication preferences directly within your account settings, or you may contact our support team and request to be removed from our marketing list. Once your opt-out request is processed, we will stop sending promotional emails and messages, though we will continue to send essential account notifications such as security alerts, transaction confirmations, and policy updates that are necessary for the operation of your account. Please allow a short processing period of up to 5 business days for your preference change to take full effect across all communication channels. If you continue to receive marketing messages after this period, please reach out to our team so we can resolve the issue promptly.
To request a copy of the personal data win jili holds about you, simply contact our support team using the email address listed in the footer of this page and include your registered account details so we can verify your identity before releasing any information. We will acknowledge your request within a few business days and aim to provide the data within 30 days, in a clear and readable format. In some cases, we may need to ask for additional verification to confirm that the request is coming from the account holder and not a third party. There is no charge for a standard data access request, though we reserve the right to apply a reasonable fee for requests that are manifestly unfounded or excessive in scope. For guidance on what information to include in your request, the FAQ page has a step-by-step overview.
Now that you understand how win jili protects your personal information, you can enjoy slots, bingo, and exclusive promotions knowing your data is in safe hands. Create your account today and experience mobile entertainment built for Filipino players.